Somatic Jam TRE

Effective Date: 8 July 2026

Our Commitment to Your Privacy

At Somatic Jam TRE, your privacy matters. We are committed to protecting your personal information and processing it responsibly, transparently and in accordance with the Protection of Personal Information Act, 4 of 2013 (POPIA) of South Africa and, where applicable, other international privacy laws.

This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website or engage with our services.

By using this website, you acknowledge that you have read and understood this Privacy Policy.

1. Who We Are

Somatic Jam TRE provides trauma-informed, healing-centred nervous system regulation and embodiment services, including:

TRE® (Tension & Trauma Releasing Exercises)
Individual sessions
Group programmes
Retreats
Workshops
Educational resources
Wellness-related communications

For the purposes of POPIA, Somatic Jam TRE is the "Responsible Party" responsible for processing your personal information.

2. Information We Collect

We may collect the following information when you interact with our website:

Information you provide voluntarily

This may include:

Full name
Email address
Telephone number
City or country of residence
Information submitted through contact forms
Booking enquiries
Newsletter subscriptions
Workshop or retreat registrations
Information you choose to share regarding your wellbeing or goals

Please avoid sending highly sensitive medical or personal information through website forms unless specifically requested.

Information collected automatically

When visiting our website, certain information may be collected automatically, including:

IP address
Browser type
Device information
Pages viewed
Time spent on pages
Referring website
Cookies and similar technologies

This information helps us improve the website and understand visitor engagement.

3. Why We Collect Your Information

Your information may be used to:

Respond to enquiries
Schedule appointments
Process registrations
Deliver requested services
Send newsletters or updates (only where you have consented)
Improve website performance
Maintain website security
Comply with legal obligations
Maintain appropriate client records

We will never sell your personal information.

4. Legal Basis for Processing

We process your information because:

You have given consent.
It is necessary to provide requested services.
We have a legitimate interest in operating and improving our practice.
We are legally required to retain certain records.

5. Health Information

Some of our services involve nervous system regulation and trauma-informed wellbeing practices.

If you voluntarily provide health-related information during booking or registration, it will be treated as confidential and used only for the purpose of providing appropriate services and ensuring your wellbeing.

Where required by law, we will obtain your explicit consent before processing special personal information.

6. Cookies

Our website uses cookies to:

Improve website functionality
Understand visitor behaviour
Enhance user experience
Maintain website security

You may disable cookies through your browser settings. Please note that some features of the website may not function correctly if cookies are disabled.

7. Third-Party Services

Our website is hosted by Wix, which provides the online platform through which we offer our services.

We may also use trusted third-party providers for services including:

Email communication
Booking systems
Analytics
Embedded media
Online forms

These providers process information according to their own privacy policies and applicable privacy laws.

8. Email Communications

If you subscribe to our newsletter or request updates, we may occasionally send you:

Workshop announcements
Retreat information
Community updates
Educational resources
Practice news

You may unsubscribe at any time by clicking the unsubscribe link included in our emails or by contacting us directly.

9. Sharing Personal Information

We do not sell, rent or trade your personal information.

Information may be shared only where necessary with:

Service providers assisting our operations
Payment processors
Professional advisers
Legal authorities where required by law

All reasonable steps are taken to ensure that third parties protect your information appropriately.

10. International Data Transfers

Because our website is hosted by Wix and some third-party providers operate internationally, your information may be transferred to servers located outside South Africa.

Where such transfers occur, we take reasonable steps to ensure that appropriate safeguards are in place.

11. Data Security

We implement reasonable technical and organisational measures to protect your information from:

Unauthorised access
Loss
Misuse
Disclosure
Alteration
Destruction

While we strive to protect your information, no internet transmission or electronic storage system can be guaranteed to be completely secure.

12. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary to:

Provide services
Maintain client records
Meet legal obligations
Resolve disputes
Enforce agreements

When information is no longer required, it will be securely deleted or anonymised.

13. Your Rights

Depending on applicable law, you have the right to:

Access your personal information
Request correction of inaccurate information
Request deletion where appropriate
Withdraw consent
Object to certain processing
Restrict processing in certain circumstances
Request information about how your data is processed
Lodge a complaint with the relevant regulatory authority

14. Children's Privacy

Our website is intended primarily for adults.

Where services involve children or young people, personal information will only be collected with the consent of a parent or legal guardian where required by law.

15. Links to Other Websites

Our website may contain links to external websites.

We are not responsible for the privacy practices or content of those websites. We encourage you to read their privacy policies before providing personal information.

16. Changes to This Privacy Policy

This Privacy Policy may be updated from time to time to reflect changes in legislation, technology or our services.

The updated version will always be posted on this page with a revised effective date.

17. Contact

If you have questions about this Privacy Policy or wish to exercise any of your privacy rights, please contact: